Data Protection Your Rights Mobile Platform Philippines

111 pk Privacy Policy – How Your Personal Data Is Collected and Protected

This Privacy Policy explains what personal information 111 pk collects from Filipino players, how it is used, and the steps we take to keep it secure. By using the platform, you agree to the practices described on this page.

What We Collect and Why We Need It

1. Information You Provide Directly

When you register an account onthe 111 pk platform, we ask for your full name, date of birth, email address, mobile number, and a secure password. This information is required to create and verify your account, ensure you meet the minimum age requirement of 21 years, and keep your account secure. We may also ask for a government-issued ID during the verification process to confirm your identity in line with our responsible gaming and compliance obligations. All registration details you provide must be accurate and up to date — submitting false information is a violation of our Terms and Conditions. You can update your personal details at any time by accessing your account settings or by contacting our support team.

2. Information Collected Automatically

When you access the 111 pk platform, certain technical data is collected automatically to help us deliver a smooth and secure experience. This includes your device type, operating system, browser version, IP address, and general location data derived from your network connection. We also collect session data such as pages visited, features used, time spent on the platform, and game activity logs. This information helps us identify technical issues, improve platform performance, and detect unusual or potentially fraudulent activity. Automatic data collection is a standard practice across all reputable online platforms and is used solely to improve your experience and maintain platform integrity.

3. Payment and Transaction Data

When you make a deposit or request a withdrawal in Philippine pesos (PHP), we collect the transaction details necessary to process your payment, including the payment method used, transaction amount, and timestamp. 111 pk does not store full card numbers or sensitive banking credentials on our servers — payment processing is handled through secure, encrypted third-party payment providers. Transaction records are retained for a period required by applicable financial regulations and are used for account reconciliation, fraud prevention, and compliance purposes. If you use GCash, Maya, or bank transfer, your payment provider's own privacy policy will also apply to the data they handle on their end. You can review your full transaction history at any time from within your account dashboard.

4. Cookies and Similar Technologies

The 111 pk platform uses cookies and similar tracking technologies to remember your preferences, maintain your login session, and analyse how the platform is used. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytical cookies help us understand which features Filipino players use most, so we can prioritise improvements that matter. You can manage non-essential cookie preferences through your browser settings, though disabling certain cookies may affect how some features of the platform work. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of the 111 pk platform.

How We Use Your Information

Account Management

Your personal details are used to create and maintain your account, verify your identity, process deposits and withdrawals in PHP, and provide access to all platform features. We use your contact information to send important account notifications such as login alerts, withdrawal confirmations, and security updates. We will never use your contact details to send unsolicited marketing messages without your consent.

Security and Fraud Prevention

We analyse account activity and transaction patterns to detect and prevent fraud, money laundering, and unauthorised access. If suspicious activity is identified on your account, we may temporarily restrict access and contact you to verify your identity. Keeping the platform safe for all Filipino players is a core responsibility we take seriously, and data analysis is a key part of that effort.

Responsible Gaming

We use your activity data to monitor for signs of problematic gaming behaviour and to apply responsible gaming tools where appropriate. This may include sending you information about deposit limits, cooling-off periods, or self-exclusion options. Our goal is to ensure that every player on the platform engages in a way that is safe, enjoyable, and within their personal means.

Platform Improvement

Aggregated and anonymised usage data helps us understand how Filipino players interact with the platform so we can improve navigation, game availability, mobile performance, and support resources. This data does not identify you personally and is used purely to make the 111 pk experience better for everyone. We regularly review platform analytics to prioritise the features and improvements that matter most to our players.

5. When We Share Your Information

111 pk does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure providers — but only to the extent necessary for them to perform their services. All third-party providers we work with are required to handle your data securely and in accordance with applicable privacy standards. We may also disclose your information to regulatory authorities or law enforcement agencies if required to do so by law or in connection with our licensing obligations. In the event of a business transfer or restructuring, your data may be transferred as part of that process, and you will be notified of any material changes to how your data is handled.

Your Rights as a Filipino Player

Access and Correction

You have the right to request a copy of the personal information we hold about you at any time. If any of your details are inaccurate or out of date, you can update them directly through your account settings or by contacting our support team. We will process access requests promptly and provide the information in a clear, readable format. Keeping your details accurate helps us serve you better and ensures your account remains in good standing. If you believe we are holding incorrect information about you, please reach out so we can correct it without delay.

Account Closure and Data Deletion

If you wish to close your 111 pk account, you can request this through our support team. Upon closure, we will deactivate your account and begin the process of removing your personal data from our active systems. Please note that certain records — such as transaction history and identity verification documents — may be retained for a period required by financial regulations and our licensing obligations, even after your account is closed. Once the mandatory retention period has passed, your data will be securely deleted or anonymised. We will confirm the outcome of your deletion request in writing once the process is complete.

Contact and Complaints

If you have any questions about this Privacy Policy or how your personal data is handled, you are welcome to contact the 111 pk support team directly. We are committed to responding to all privacy-related enquiries in a timely and transparent manner. If you feel that your privacy rights have not been respected, you also have the right to raise a complaint with the relevant data protection authority in the Philippines. We take all privacy concerns seriously and will investigate any complaint thoroughly. For general questions about the platform, the FAQ page is a good starting point before reaching out to support.

Questions About Your Privacy?

The FAQ page covers common questions about accounts, data, and platform use. If you are ready to get started, registration is quick and open to all eligible Filipino players aged 21 and above.